Support & Contact Us
For inquiries by email
If you have any inquiries regarding online shopping or products, please fill in the information below so that we can respond to you more smoothly.
- name
- Order numbers starting with KTS-
- Phone number (used when ordering)
- Email address (used when ordering)
- Product number (please check here)
- Purchase store (online shop, gallery shop)
- *If you use a mobile phone carrier domain (docomo, au, softbank, etc.), please be sure to check the " domain specified reception settings ". If you have not configured your settings to allow " knot-designs.com ", you will not be able to receive a reply from us. Thank you for your understanding.
- *E-mails we reply to may be moved to your "spam" folder. Please also check your spam folder for replies from our company.
For telephone inquiries
We are currently not responding to telephone inquiries. We apologize for the inconvenience, but please contact us by email. Click here to contact us by email.