Privacy policy
Knot Co., Ltd. (hereinafter referred to as the "Company") believes that the protection of personal information is a social responsibility, and in order to manage and operate a website that customers can use with peace of mind, Knot Co., Ltd. Based on the "Information Protection Policy", we have established the following "Handling of personal information on the website".
1.Scope of application for handling of personal information
The handling of personal information applies when you use our website to purchase products, contact us, subscribe to our e-mail newsletter, etc. Personal information collected when customers use our site will be managed in accordance with our policy on the handling of personal information.
2.Purpose of use of personal information
In addition to the purpose of providing this service, the Company uses personal information and order information (including information regarding the customer's order history) collected from customers for the purposes specified in the following items. You may. We will not use your personal information for any purpose other than providing this service or the purposes specified below.
- (1) When introducing our products and services to customers
- (2) When our company processes orders, confirms order details, and makes changes on behalf of customers.
- (3) When responding to inquiries from customers
- (4) To request customers to provide their opinions and impressions regarding our services.
- (5) To use the information for purposes for which we have separately contacted the customer and obtained their consent.
- (6) To create statistical data categorized by customer attributes (age, address, etc.)
- (7) To provide and display information and services that match the preferences of each customer.
3.Security management of personal information
In order to ensure the accuracy and safety of personal information, we manage access to personal information, limit the means of taking it out, and take reasonable security measures to prevent unauthorized access, leakage, loss, destruction, falsification, etc. In addition, in the unlikely event that an incident involving personal information such as a leak occurs, we will promptly take appropriate measures, including measures to prevent recurrence.
4. Regarding deposit of personal information
Our company may entrust business to the extent necessary to achieve the stated purpose of use. In that case, we will appropriately manage and supervise the subcontractor. (Business subcontractors include transportation companies, printing companies for sending direct mail, collection companies for unpaid product charges, etc.)
5.Disclosure of personal information to third parties
Our company will not provide or disclose personal information to third parties such as other businesses or individuals without the consent of the individual. However, this does not apply in the following cases.
(1) When we have the consent of the person to provide information (2) When disclosure is requested based on laws and regulations from public institutions such as government offices (3) When we disclose personal information to business partners related to the operation of this site case. However, in this case, the information disclosed will be limited to the necessary range, and the recipient will be obligated to manage personal information through contracts, etc.
6. Other things to check regarding privacy on the Internet
- (1) Please be aware that if you voluntarily disclose personal information on a publicly accessible Internet site, such as a bulletin board, that information may be collected and used by other users. If you publish your email address, you may receive unwanted messages based on the information posted there. Customers must be aware that they transmit information at their own risk.
- (2) Third-party sites and services that can be accessed through this website, or companies that collect personal information through sweepstakes, sales promotions, etc., have their own privacy-related terms and conditions that are independent of our company. We have established collection rules. We have no obligation or responsibility for the terms or activities of these independent third parties.
7. Changes and notifications regarding the handling of personal information
Our company may change the handling of this personal information without prior notice due to our business needs, the enforcement of new laws, revisions to existing laws, or other circumstances. If we make any changes, we will notify you by posting them on this website. Please check the latest content on this page before using. If you have any requests or questions regarding the handling of personal information or retained personal data, please contact us using the contact information below.
8. Information to be acquired and used
In addition to the provisions of Article 2, our company uses customer identification information, including cookies, to inform customers about nearby stores, recommended products, styling, etc., and to improve our services. , action history information on the site (on the website and in stores), location information measured by application software, information and connection information about the device and application software you are using (including, but not limited to, your personal information). ) and use it. In addition, we may obtain information that can be obtained using standard technology on the Internet and use it for analytical work.
*What is a cookie? A cookie is a technology that records and manages information about customers who use a website on a computer (storage device) and application software.
Some pages on our website use cookies to make it more convenient for you to use our website.
If you change your browser settings to reject cookies, you may not be able to use some or all of our services, such as purchasing products.
In addition, in order to improve the website, we use cookies to investigate how customers use the website without personally identifying them.
For the purpose of distributing advertisements, our company may acquire and use behavioral information through cookies issued by outsourcing contractors. The details of cookies and the information obtained by the outsourcing company will be handled in accordance with the agreements such as the privacy policy of the outsourcing company. If you wish to disable advertising distribution via cookies from the outsourcing company, please do so from the relevant company's website below.
GoogleAnalytics / LINE
9. Personal information controller and disclosure/correction/deletion
The affiliation and contact information of the administrator of members' personal information, as well as the contact information for members who wish to disclose, correct, or delete their personal information, are shown below. If you wish to disclose, correct, or delete your information, please contact us by phone or email. Please note that in that case, we will confirm your identity.
10.Contact information regarding personal information protection policy
If you have any questions, please contact us in advance using the information below.
Knot Co., Ltd. 2-15-6 Kichijoji Honmachi, Musashino-shi, Tokyo 180-0004 Lurian Kichijoji T-3F (commercial building)
TEL: 0800-555-7010 (Weekdays 10:00 - 18:00 Closed on Saturdays, Sundays, and holidays)
For inquiries by email, please contact us here (24-hour reception)