About shipping and delivery dates

  • Shipping fee: Regular delivery 770 yen / Nekoposu delivery 385 yen

  • Delivery time: Usually ships in 1-2 business days

about shipping cost

◯ Standard delivery

Shipping fee: 770 yen (shipped by Sagawa Express "Courier")

* Compensation for loss during transportation and hand delivery at the door are included.

◯Nekoposu delivery

Shipping fee: 385 yen (Shipped via Kuroneko Yamato "Nekoposu")
*"Nekopos" is a post-mail delivery service.
Please see the Kuroneko Yamato official website for details such as the coverage of "Nekopos".
About delivery date

◯Regular stock items

If your order is placed between 12:00 a.m. and 8:00 a.m., it will be shipped within 1-2 business days from the date of order (excluding Saturdays, Sundays, and holidays).
Orders placed after 8am will be shipped within 2-3 business days from the date of order (excluding Saturdays, Sundays, and holidays)
*Excludes pre-order items and items with special notes.

◯Reservation products such as new release advance reservations

Pre-orders for new products will be delivered sequentially from the release date.
In addition, if a product has a note below the product name such as "This is a pre-order item and will be delivered in ● months," if you place a pre-order, it will be delivered according to the stated date.
*If you purchase multiple products at the same time, they will be shipped together according to the product with the latest delivery date.
If you are in a hurry, please purchase separately from pre-order items.
We may contact you via email to confirm the details of your order.
If you do not receive an order completion email, please check the following as there is a possibility that you are unable to read emails from Knot due to the following problem.

・If you are using a mobile phone carrier domain (docomo, au, softbank, etc.),
"knot-designs.com" is not set to be allowed in "Domain Specific Reception Settings".
・It has been moved to the "spam folder".